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About Why Bother Cleaning
Founded in 2006, Why Bother Cleaning has grown to become one of Brighton & Hove’s most trusted cleaning companies, providing professional commercial and domestic cleaning services throughout the city and surrounding areas.
For almost 20 years, we have built our reputation on delivering reliable, high quality cleaning services tailored to the individual needs of each client. Whether we are supporting local businesses with ongoing office cleaning contracts or helping homeowners with regular domestic cleaning, end of tenancy cleaning or deep cleaning services, our focus remains the same: exceptional standards, dependable service and complete customer satisfaction.
What sets us apart is our personalised approach. We understand that every property, business and client has different requirements, which is why we take the time to match the right cleaner or cleaning team to each customer. This ensures consistency, reliability and a service that genuinely meets your expectations.
Today, we proudly support a wide range of clients across Brighton & Hove, including offices, retail premises, landlords, letting agents, property managers and private homeowners. Much of our continued growth comes through customer recommendations and referrals, reflecting the trust our clients place in our team year after year.
Our Approach
At Why Bother Cleaning, we believe that great cleaning starts with great people.
Our success has been built on recruiting, training and retaining professional cleaners who share our commitment to quality and attention to detail. Every member of our team is carefully selected to ensure they meet the high standards our clients have come to expect.
By combining experienced staff, efficient management and responsive customer service, we are able to deliver cleaning solutions that are both flexible and dependable. Whether you require daily commercial cleaning, regular office cleaning, end of tenancy cleaning or a one-off deep clean, our team is dedicated to providing consistently excellent results.
Simon Hempenstall
Founder & Managing Director
Simon founded Why Bother Cleaning in 2006 after becoming frustrated with the poor standards he experienced when hiring cleaning companies to clean his own home. Unreliable cleaners, inconsistent service and a lack of attention to detail seemed to be accepted as normal within the industry, but Simon believed there was a better way.
Drawing on a successful ten-year career in recruitment and business management, Simon recognised that the key to delivering exceptional cleaning services was not simply cleaning itself, but recruiting the right people, understanding each client’s individual requirements and carefully matching cleaners to the jobs best suited to their skills and strengths.
What began as a domestic cleaning company serving homeowners across Brighton & Hove quickly grew through word of mouth recommendations and customer referrals. Many domestic clients were so impressed with the service they received at home that they began asking Why Bother Cleaning to clean their offices and workplaces too. By listening to client needs and maintaining the same high standards, the business naturally expanded into commercial and office cleaning within its first year.
Under Simon’s leadership, Why Bother Cleaning has grown into one of Brighton & Hove’s most established cleaning companies, providing commercial cleaning, office cleaning, deep cleaning, end of tenancy cleaning and domestic cleaning services across the city.
A key part of that success has been the company’s commitment to focusing exclusively on Brighton & Hove, building strong local relationships and maintaining a reputation for quality rather than pursuing rapid expansion. Simon firmly believes that long term success comes from understanding what a business does exceptionally well, remaining focused on client satisfaction and never compromising on service standards.
Today, Simon leads the strategic direction of the business, concentrating on business development and future growth opportunities, while working closely with the team to ensure the company continues to deliver the reliable, high quality service that has defined Why Bother Cleaning since 2006.
Lizzy Horrocks
Office & Operations Manager
Lizzy joined Why Bother Cleaning in 2014 while studying at university, initially taking on a cleaning role within the business. It quickly became clear that her skills extended far beyond cleaning alone, and she soon progressed into supervising teams, resolving operational challenges and helping match the right cleaners to each client and property.
As the company continued to grow, Lizzy became an integral part of the management team. Within her first year, she was attending client meetings, training new staff and developing cleaning procedures and training programmes to help maintain the high standards that Why Bother Cleaning is known for today.
Over a decade later, Lizzy remains at the heart of the business. Having developed a detailed understanding of every aspect of our operations, she now oversees the day to day running of the company, including client management, staff scheduling, operational planning and quality control.
Her hands-on experience, exceptional organisational skills and commitment to customer service ensure that both our commercial and domestic clients receive the reliable, responsive service they expect. Lizzy’s journey from cleaner to Office and Operations Manager reflects the values that have shaped Why Bother Cleaning since 2006: investing in great people, recognising talent and building long term relationships based on trust.
Today, Lizzy leads the operational side of the business, supporting our cleaners, clients and team leaders while helping ensure every cleaning service runs smoothly and efficiently.
Why Bother Cleaning is an excellent cleaning service to work with. They care about their clients and employees and were always available to assist us. Reliable and professional, they took a load off our mind. In-person meeting to create a custom cleaning list, seamless transition of cleaners that made it totally hands-off for us, and thorough, consistent cleaning services the entire time we worked with them. Worth every pound spent! Couldn’t recommend them enough!
Why Brighton Businesses Choose Us
Choosing a commercial cleaning company is about more than finding someone to clean your premises. Businesses need a reliable partner they can trust to represent their organisation professionally, maintain consistent standards and respond quickly when requirements change.
For almost two decades, businesses across Brighton & Hove have trusted Why Bother Cleaning to provide dependable commercial cleaning services tailored to their individual needs.
We Understand Local Businesses
As a Brighton & Hove based company, we have worked with organisations across a wide range of sectors, including professional offices, creative agencies, retail premises, healthcare providers, educational settings, property management companies and hospitality businesses.
Because we focus exclusively on Brighton & Hove, we understand the unique challenges local businesses face and can provide a responsive, flexible service when it’s needed most.
We Match the Right People to the Right Clients
One of the key reasons clients stay with us year after year is our approach to recruitment and staff placement.
Every cleaner has different strengths, experience and working styles. Rather than taking a one size fits all approach, we carefully match our cleaning teams to the requirements of each client, helping to create long term working relationships and consistently high standards.
Consistency You Can Depend On
Many of our commercial clients have been with us for several years because they know they can rely on us to deliver the same high standards every visit.
Our management team works closely with clients and cleaning staff to ensure quality is maintained, communication remains clear and any issues are resolved quickly and effectively.
Transparent and Professional Service
We believe in straightforward communication, honest advice and transparent pricing. Whether you require daily office cleaning, contract cleaning, periodic deep cleaning or specialist commercial cleaning services, you can expect a professional service designed around your business needs.
Built on Recommendations
Much of our growth has come through referrals from existing clients. We see this as one of the strongest endorsements of the service we provide and a reflection of the long term relationships we have built throughout Brighton & Hove.
When local businesses need a cleaning company they can trust, they turn to Why Bother Cleaning.